About Us
Welcome to Spark Mortgage
Our Values
Spark Mortgage is a full-service mortgage company committed to developing and nurturing relationships with REALTORS®, home builders, and our customers. As a company, our Core Values define what we stand for and represent our commitment to each other and to our customers. These values are reflected in our actions and form the foundation of how we build and maintain all of our relationships.
Flexibility
We are a customer-centric organization, committed to being sensitive and responsive to the individual needs of our valued employees, home-builder partners, Realtors® and our customers.
Responsibility
We have a passion for excellence and we take personal responsibility for our own actions and the positive financial results of Spark Mortgage.
Integrity
We do what we say we will do, earning the trust and loyalty of both our customers and our colleagues. Our relationships are based upon ethics, integrity, mutual respect and fairness in all our dealings.
Teamwork
We have great confidence and trust in the capabilities and intentions of our employees. We work together to do what is best for our customers, the organization and for each other.
Our Mission
Our mission at Spark Mortgage is to provide exemplary service on each mortgage transaction to our valued business partners, borrowers and fellow associates.
We strive to be a mortgage origination company focused on the core values of integrity, ethics, financial responsibility, regulatory compliance and sound underwriting standards. We aim to hire talented industry professionals and provide a work environment and culture that both inspires and rewards.
Our goal is to be nimble, decisive and to embrace the ever changing demands of both the mortgage and home-building industries. We encourage our associates to maintain a healthy balance between family and workplace, and to be actively involved in the communities we serve.
Our Commitment
Our commitment to Exemplary Service is more than just words — it's action!
We respond quickly and appropriately to our customers and strive to always exceed their expectations!
To ensure our daily actions are aligned with our commitment to our customers, home builders and REALTORS®, we measure how well we do, and take the initiative to follow up well in advance of standard industry deadlines.